Visitation
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Your Questions, Answered
Consult our FAQ for questions about the website, our products and services.
General Information
Can I visit the Cemetery outside of opening hours?
It is forbidden to walk in the Cemetery outside of the opening hours. Please consult the Hours & Access page for more information.
Can I leave any waste behind in the cemetery?
It is strictly forbidden to litter while on-site. We care about the environment and the well-being of the species living on site. We ask everyone who visits our site to kindly help us preserve the fauna and flora of Mount Royal by bringing back all waste to dispose of it at home. Doing so and not leaving any trash or recycling behind will help us in our mission to Leave No Trace.
Can I plant flowers or a small bush at the base of a tombstone/monument?
You may plant perennials and seasonal flowers as long as the dimensions on a lot do not exceed the width of the base of the monument and 24 inches in depth.
Exception: For lots larger than 90 square feet, the depth may be up to 32 inches maximum.
Can I walk my pet at the Cemetery?
It is forbidden to walk or visit the Cemetery with any pet, including dogs.
May I place flowers on my beloved's niche in a mausoleum ?
A bouquet of natural flowers is permitted at the foot of a crypt or a niche only on the following holidays (except for the Ste-Marguerite d'Youville Mausoleum):
- Easter
- Mother’s Day
- Father’s Day
- All Saints' Day
Christmas
These natural flowers are permitted fifteen (15) days before and no later than seven (7) days after the holiday. The Fabrique’s personnel will remove all flowers, including the vases, after that time limit. You can find more information about the ways in which we accept natural flowers during holidays here.
Exception: This article does not apply to the Ste-Marguerite d'Youville Mausoleum, where flowers, placed on the ground, are prohibited at all times.
I would like to request an ash burial request for my loved one, is there a fast way to do so?
There is a faster way to request an ash burial for your dearly departed; simply fill out the Ash Burial Request Form form and a team member will be in touch with you shortly. For cremation services, which are a separate service, you must contact us via the form on this page.
I would need to make an engraving request for an existing monument, how should I proceed?
You may contact us at gravures@fabriquenotredame.ca to state your request.
Hours & Access
Consult the opening hours of the various cemetery entities via our Hours and Access page.
Learn More
Practical Information
Consult our glossary to understand the funeral industry's specific vocabulary, as well as our laws and regulations to learn about cemetery etiquette.
Write To Us
Our Products & Services
Support in the Event of Death
We're with you every step of the way. We're here for you, 24 hours a day, every day. Your advisor will guide you through the various stages and ensure your needs are heard and met.
Ash Burial Request
Engravings
Anything is possible at Notre-Dame-des-Neiges; let us know your ideas for custom engravings for your loved one's monument.
Engravings are always done during the summer season, due to the temperature.
Monument Cleaning
Exposed to the elements, your loved ones' monuments lose some of their luster over time. Honor your loved ones by restoring their monuments to their original glory. Our chemical-free technique leaves the engravings intact.