Preaarangements

Support in the Event of Death

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We're with you every step of the way. We're here for you, 24 hours a day, every day. Your advisor will guide you through the various stages and ensure your needs are heard and met.


The First Steps

Call 911.

 

Your local ambulance service will come to your home to pronounce the death and prepare the death certificate. The deceased person’s physician may also come to prepare and sign this document. If you know that the passing is imminent, take the time to discuss the procedure with the doctor.

 

Once the death certificate is signed, contact us at 514 735-1361 (toll free: 1 888 735-1361). A counsellor will guide you through the steps to follow.

If the death occurs in a place other than at home, such as a hospital, a long-term care centre or a hospice, contact us as soon as possible at 514 735-1361 (toll-free: 1 888 735-1361).

Please note that the cemetery offices will be exceptionally closing at 3:30 p.m. on Friday, February 27, 2026. We will resume our regular business hours on the next business day. Thank you for your understanding. We remain available to assist you upon our return.

 

Please note that our offices will be open on the following Saturdays from 9 a.m. to 3 p.m. :

 

February 7th - March 7th - April 11th - May 2nd - May 16 th

 

The offices will remain open every Saturday from 9 a.m. to 3 p.m. from May 16 until November 21, 2026,.