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What To Do When A Loved One Passes Away?
We're with you every step of the way. We're here for you, 24 hours a day, every day. Your advisor will guide you through the various stages and ensure your needs are heard and met.
The First Steps
If the death occurs at home or is sudden
Call 911.
Your local ambulance service will come to your home to pronounce the death and prepare the death certificate. The deceased person’s physician may also come to prepare and sign this document. If you know that the passing is imminent, take the time to discuss the procedure with the doctor.
Once the death certificate is signed, contact us at 514 735-1361 (toll free: 1 888 735-1361). A counsellor will guide you through the steps to follow.
If the death occurs in a hospital or any other place
If the death occurs in a place other than at home, such as a hospital, a long-term care centre or a hospice, contact us as soon as possible at 514 735-1361 (toll-free: 1 888 735-1361).
Write To Us
Our team of advisors is here to help you through this difficult time.
Our Products & Services
Prearranged Funeral Plans
Give yourself peace of mind and book a session with one of our counsellors today to plan ahead.
Eco-Friendly Options
Bury your loved one in one of our eco-friendly groves which involves the burial of biodegradable urns under saplings guaranteed to grow into beautiful trees. The deceased's ashes are thus returned to nature, and generations to come can gather around the growing tree, chosen from a selection of native species adapted to the area's environment.
In-Ground Burials
Thanks to its exceptional location on Mount Royal, Notre-Dame-des-Neiges Cemetery has hundreds of acres of land with space for many plots for years to come.
Monument Cleaning
Exposed to the elements, your loved ones' monuments lose some of their luster over time. Honor your loved ones by restoring their monuments to their original glory. Our chemical-free technique leaves the engravings intact.