COVID-19: impacts and preventative measures

Last updated: April 7, 2021

N. B. The most recent guidelines are indicated in bold.

 

OPENING AND AVAILABILITY OF OUR SERVICES AND FACILITIES

  • The Cemetery is currently open to people wishing to pay their respects. Please visit the Contact us page for site, office and mausoleum opening hours.
  • The Notre-Dame-de-la-Résurrection Chapel is open for funeral Masses and can accommodate up to twenty (20) people simultaneously. The interior of the chapel has been rearranged to encourage physical distancing and is disinfected between each celebration. Wearing a mask is obligatory. It is not possible to receive condolences, which are too conducive to physical closeness. Please note that the monthly commemorative Masses will not resume for the moment.
  • In accordance with government guidelines, a maximum of twenty-five (25) persons wearing the mask are authorized to attend interments. A register of the names and contact details of all attendees will be kept.
  • A maximum of two (2) family members are permitted to enter the office for signatures simultaneously (in addition to the person conducting the funeral).
  • The secondary entrances located on Decelles Avenue and Camillien-Houde Road are open. However, the Camillien-Houde entrance is closed on weekends.
  • The on-site concession search service (counter and interactive terminals) are not available. Please plan your visit in advance by consulting the Burial Location section of our website.
  • The cemetery reserves the right to deny or restrict access to the site to anyone who does not respect these guidelines, or in all circumstances where the situation requires it.

 

INSTRUCTIONS TO FOLLOW DURING YOUR VISIT

  • Wearing a mask is strongly recommended for all persons coming to the cemetery and mandatory inside all buildings (administrative pavilion, mausoleums, etc.).
  • Everyone must maintain a safe distance of two (2) metres between each person.


OUR PRECAUTIONARY MEASURES

  • We give preference to payment by card rather than cash to reduce the chances of contamination. In addition, the payment terminals are disinfected after each payment.
  • Funeral home employees who come to the cemetery must wear gloves and masks.
  • Our employees make sure to keep at least two (2) meters of distance between each person.
  • Our employees will not shake hands until further notice, but will introduce themselves verbally.
  • Chairs have been spaced out in the offices and waiting rooms to allow maximum distance between people.

Frequently Asked Questions

 

Can I go to the cemetery without an appointment to make the funeral arrangements for a loved one?

Yes. It is possible to visit our offices freely during opening hours. However, we limit to two (2) the number of people who can be present in the office simultaneously, in addition to our counsellor.

 

There is a death among my loved ones. Can I make an appointment at the cemetery to make the funeral arrangements?

Yes. However, we limit to two (2) the number of people who can be present in the office simultaneously, in addition to the funeral director. We have also increased the frequency of office cleaning.

 

Can I take care of my prearranged services?

Yes. Those who wish to make pre-arrangements can contact one of our counsellors.

 

Is it possible to hold a funeral mass? Will the Masses that were already planned take place?

Yes, funeral Masses can be held in the Notre-Dame-de-la-Résurrection Chapel, which can accommodate up to 20 people who must wear the procedure mask. However, the monthly memorial masses are still suspended.

 

The burial of a loved one was planned in the coming weeks; will it still take place?

Yes. A maximum of 25 people wearing a mask are allowed to attend ground or mausoleum burials. In addition, everyone present must observe a minimum distance of two (2) meters between each other.

 

Can I go to the cemetery to visit a loved one's resting place on the grounds or in a mausoleum?

Yes. Please check our opening hours before heading to the Cemetery.